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Cardinal Plumbing & Drain Services

📍 1071 E Mountain St Suite 122, Kernersville, NC 27284 📞 (336) 777-7995 🌐 Website
4.9 (219 reviews)
Open 24 hours
Plumber
Drainage service
Gas installation service
Gasfitter
Hot water system supplier
Water filter supplier
Water purification company
Water softening equipment supplier

Review Summary

Cardinal Plumbing & Drain Services receives consistently positive reviews. Key highlights include:

  • Excellent Customer Service: Praised for friendly and helpful staff (Chrissy) and responsiveness.
  • Professional and Skilled Technicians: Technicians (Jacob, Dylan, Jake, Jaylen, Nathaniel) are described as knowledgeable, patient, and efficient.
  • Timely Service: Technicians arrive promptly and often offer same-day service.
  • Clear Communication: Technicians explain issues, provide options, and offer solutions.
  • Fair Pricing: Customers find the prices reasonable.
  • High Recommendation: Many reviewers express satisfaction and plan to use the company again.
  • Emergency Service: The company is praised for its ability to handle plumbing emergencies quickly.
Cardinal Plumbing & Drain Services thumbnail

4.9

(219 reviews)

5 ★97%
4 ★1%
3 ★1%
2 ★0%
1 ★0%

Tasha Pritchett

March 19, 2025

Cardinal Plumbing & Drain Service is the absolute best company I have ever dealt with dealing with plumbing. Chrissy was very nice and pleasant to talk to when I called in to get an appointment. Jacob was awesome, he came out in a timely manner and provided excellent service. Jacob gave me his input and guided me on making all the right decisions. He was very patient and answered all my questions and made me feel really confident in trusting in him that he would do a great job. I am so pleased with the outcome and will definitely be using them again in the future. Thank you so much for making me one happy customer.

Charlene Cranford

Our plumbing issue needed immediate attention and Chrissy was honest to let me know she could add me to the schedule and someone would call when an opening came up. I went on to find someone who could get to us sooner. She went up and beyond to send me a text to give me a time frame when a tech would show up. The text speaks volumes to me as far as her customer service skills. Dylan was our technician. He was very pleasant as well as knew what caused the leak and what needed to be done to fix, and avoid it from happening again. Dylan showed my husband and I a video of the leak. He even went up and beyond to cap off an outside water spigot while waiting on the glue to set for the first repair. Their prices are fair. We are very satisfied. Thank you Cardinal.

Doyle Blalock

I had a plumbing emergency. A good friend and neighbor recommended Cardinal Plumbing. Gave them a call at 4:30 in the afternoon. They were at my house next morning at 9:00 ready to fix my issue. Jacob accessed the situation and gave me 4 options. Went with his recommendation and replaced the water tank and pressure valve. He also made it easier for me to replace the whole house water filter. I definitely recommend them. I will be calling them again for my next plumbing needs.

Kimberly Brock